1. Introduction and Scope
This Privacy Policy ("Policy") describes how jilic ("jilic," "we," "us," "our"), as the operator of the online gaming platform available at jilic.org, collects, processes, stores, shares, and protects personal data belonging to individuals who visit, register with, or use the jilic platform ("you," "your," "Player," "User").
This Policy applies to all personal data processed by jilic in connection with your use of the jilic website, mobile applications, customer support channels, promotional campaigns, and any other services we offer to Filipino players. It covers data collected from players located in the Philippines and, where applicable, Filipino nationals accessing jilic from abroad.
By registering a jilic account or otherwise using the jilic platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you must stop using the jilic platform immediately.
This Policy should be read alongside jilic's Terms and Conditions and Responsible Gaming Policy, both of which are available on the jilic website. In the event of any conflict between this Policy and the Terms and Conditions with respect to data processing, this Privacy Policy shall prevail.
2. Data Controller Identity
For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, jilic acts as the Personal Information Controller (PIC) in respect of all personal data collected from players who use the jilic platform.
As Personal Information Controller, jilic determines the purposes for which personal data is processed and the means by which such processing is carried out. jilic has appointed a Data Protection Officer (DPO) who is responsible for ensuring ongoing compliance with the DPA and acting as the primary point of contact for data-related enquiries and requests from Filipino players.
3. Personal Data We Collect
jilic collects the following categories of personal data from Filipino players, collected only to the extent necessary for the specified purposes:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address (province/city) | Account communications, OTP delivery, support, regulatory compliance |
| Financial Data | GCash or Maya account number, bank account details, USDT wallet address, transaction history | Deposit and withdrawal processing, AML/CTF compliance, fraud prevention |
| Gaming Data | Game history, bets placed, wins and losses, session durations, game preferences | Account management, responsible gaming monitoring, platform improvement |
| Technical Data | IP address, device type and ID, browser type, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, dispute resolution, quality assurance |
| Verification Documents | Scanned government IDs (PhilSys, passport, driver's license), proof of address, selfie images | KYC compliance, age verification, AML obligations |
jilic does not collect sensitive personal data beyond what is strictly required for KYC compliance under applicable Philippine regulations. We do not collect religious, political, health, or biometric data beyond what is incidentally contained in submitted government-issued identification documents.
4. How jilic Collects Your Data
jilic collects personal data through the following means:
- Direct Submission: Data you provide when registering a jilic account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in promotions;
- Automated Collection: Technical data collected automatically when you access jilic, including your IP address, device identifiers, session cookies, browser type, and clickstream data;
- Payment Processors: Financial data received from GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and other payment providers in connection with your transactions on jilic;
- Identity Verification Services: Data returned by third-party KYC providers used to verify the authenticity of documents submitted by Filipino players;
- Fraud Prevention Services: Data received from third-party fraud detection providers to help jilic identify suspicious account or transaction activity;
- Communications: Data contained within emails, live chat messages, or other communications you send to jilic.
5. How jilic Uses Your Personal Data
jilic processes your personal data for the following purposes, each underpinned by a lawful basis as described in Section 6:
- Account Management: Creating, maintaining, and securing your jilic account; processing login requests and OTP verification; maintaining account history;
- KYC and Regulatory Compliance: Verifying your identity, age (21+ requirement), and source of funds in compliance with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the DPA;
- Payment Processing: Executing deposits to and withdrawals from your jilic account via GCash, Maya, bank transfer, USDT TRC20, and other accepted payment methods;
- Gaming Services: Enabling you to access games, tracking game results for fairness auditing, and maintaining your account balance;
- Responsible Gaming: Monitoring gaming patterns to identify problem gambling indicators; enforcing deposit limits, loss limits, and self-exclusion restrictions;
- Customer Support: Resolving your enquiries, processing disputes, and maintaining communication records for quality assurance;
- Security and Fraud Prevention: Detecting and preventing fraudulent transactions, account takeover attempts, multi-accounting, and other prohibited activities;
- Platform Improvement: Analysing aggregated, anonymised usage data to improve jilic's products, user interface, and game offerings for Filipino players;
- Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS — only where you have provided consent and have not subsequently withdrawn it.
6. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, jilic processes your personal data on the following lawful grounds:
- Contractual Necessity: Processing required to perform the contract between jilic and you — including account registration, payment processing, and delivery of gaming services;
- Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, AMLA obligations, DPA compliance, and valid requests from the NPC or law enforcement agencies;
- Legitimate Interests: Processing necessary for jilic's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — where such interests are not overridden by your data protection rights;
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for direct marketing communications. You may withdraw this consent at any time by contacting [email protected] or using the opt-out mechanism in any marketing email.
7. Data Sharing and Disclosure
jilic does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:
- Payment Service Providers: GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and cryptocurrency payment processors — solely to execute your deposit and withdrawal instructions;
- KYC and Identity Verification Providers: Third-party identity verification services engaged by jilic to authenticate government-issued documents submitted by Filipino players during registration and verification;
- Fraud Detection and Security Services: Specialist fraud prevention providers who assist jilic in identifying suspicious activity, multi-accounting, and financial crime;
- Game Content Providers: Licensed game studios supplying content to jilic receive only the minimum data required for game delivery — typically a session token and account ID, not personally identifiable information;
- Regulatory and Law Enforcement Authorities: PAGCOR, BSP, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement bodies — where jilic is legally required or compelled to disclose;
- Professional Advisors: Lawyers, auditors, and accountants engaged by jilic, bound by professional confidentiality obligations;
- Business Successors: In the event of a merger, acquisition, or asset sale involving jilic, personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
All third parties with whom jilic shares personal data are contractually required to maintain appropriate technical and organisational security measures and to process your data only for the specific, limited purposes for which it was shared.
8. Data Retention Periods
jilic retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal, regulatory, and operational requirements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | 5 years from account closure | AMLA obligations, PAGCOR compliance, dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Tax, AMLA, BSP, and PAGCOR regulatory requirements |
| KYC Verification Documents | 5 years from account closure | AMLA, PAGCOR, and DPA compliance |
| Gaming History | 3 years from last activity | Dispute resolution, responsible gaming monitoring |
| Support Communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Technical / Device Logs | 12 months | Security monitoring, fraud investigation |
| Marketing Consent Records | Until consent withdrawn + 3 years | Proof of consent under DPA |
Upon expiry of the applicable retention period, jilic will securely delete or irreversibly anonymise personal data in accordance with its data disposal procedures. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory investigations, retention will be extended only for the duration of such proceedings.
9. Security Measures
jilic implements a comprehensive set of technical and organisational security measures to protect the personal data of Filipino players against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Transport Layer Security (TLS 1.3) encryption on all data transmitted between your device and jilic's servers, including login sessions, payment transactions, and support communications;
- AES-256 encryption for personal data stored in jilic's databases;
- Salted hashing for all account passwords — jilic staff cannot access your password in plain text;
- Multi-factor authentication (MFA) and role-based access controls for jilic staff accessing player data systems;
- Regular security audits and penetration testing of jilic's platform infrastructure;
- Intrusion detection systems and real-time monitoring of network traffic for anomalous activity;
- Strict data minimisation principles — staff can only access the minimum personal data required to perform their specific job functions;
- Vendor security assessments for all third-party processors handling jilic player data.
10. Cookies and Tracking Technologies
jilic uses cookies and similar tracking technologies on its website to enhance your experience, maintain session security, and gather aggregated analytics data. The following categories of cookies are used by jilic:
- Strictly Necessary Cookies: Essential for the operation of the jilic platform — including session authentication tokens, CSRF protection tokens, and load balancing cookies. These cannot be disabled without impairing platform functionality;
- Functional Cookies: Remember your preferences on jilic such as language settings, last visited game category, and display preferences. These improve your experience without tracking you across other websites;
- Analytics Cookies: Anonymised usage data collected to help jilic understand how Filipino players navigate and use the platform. Used for internal improvement purposes only; not shared with advertising networks;
- Security Cookies: Used for fraud detection and to identify suspicious login patterns. These are necessary for the protection of your jilic account.
jilic does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the jilic platform. Disabling other cookie categories will not prevent you from accessing jilic but may reduce certain personalisation features.
11. Your Data Subject Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data jilic holds about you. These rights may be exercised by contacting jilic's Data Protection Officer at [email protected]:
jilic will respond to all verified data subject requests within ten (10) business days. Where a request requires additional time due to complexity, you will be notified within the initial response period. Identity verification may be required before jilic can fulfil certain requests.
If you believe jilic has violated your data privacy rights, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Details on how to file an NPC complaint are available on the NPC's official government website.
12. Data Processing of Minors
Parents or guardians who believe that a minor has registered an account with jilic should contact our Data Protection Officer at [email protected] immediately. jilic will investigate and, where confirmed, close the account and process a return of deposits to the originating payment method. jilic will cooperate fully with any NPC investigation arising from underage data processing.
13. Cross-Border Data Transfers
Some of jilic's technology providers, cloud infrastructure partners, and specialist service providers may be located outside the Philippines. Where personal data of Filipino players is transferred to a jurisdiction outside the Philippines, jilic ensures that appropriate safeguards are in place to protect your data to the standard required by the Philippine Data Privacy Act of 2012.
Such safeguards include:
- Standard contractual clauses requiring overseas recipients to process data to DPA-equivalent standards;
- Data processing agreements that restrict overseas processors to using your data only for the purposes specified by jilic;
- Transfer impact assessments where required by NPC guidance;
- Transfers to jurisdictions recognised by the NPC as providing adequate data protection standards.
By using the jilic platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards described above. If you have questions about specific cross-border transfers involving your data, contact jilic's DPO at [email protected].
14. Changes to This Privacy Policy
jilic reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or business operations. When material changes are made, jilic will:
- Update the "Last Updated" date at the top of this page;
- Notify registered Filipino players via their registered email address;
- Display a prominent notification on the jilic platform login page for a period of at least 30 days following any material change.
Your continued use of the jilic platform following notification of a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must stop using jilic and request account closure. jilic recommends reviewing this Privacy Policy at least every six months.
15. Contact and Data Protection Officer
For all data privacy enquiries, access requests, rectification requests, erasure requests, complaints, or any other matter relating to your personal data held by jilic, please contact us through the following channels. All contact addresses are displayed as plain text and are not clickable links.
You have the right to escalate unresolved data privacy complaints directly to the National Privacy Commission. The NPC contact details are available on the Philippine government's official privacy.gov.ph domain.